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About as

NICL Laboratories has been a trusted leader in providing comprehensive laboratory services since 1977. We deliver unsurpassed diagnostic testing to hospitals, physician practices, long-term care facilities, research institutions and leading employer wellness organizations. NICL’s mission is to provide outstanding diagnostic services and patient care through its leading clinical staff and customer service professionals. With more than thirty years of experience in servicing the laboratory needs of the medical community, our people continually exceed our clients’ quality expectations. NICL ensures the delivery of the highest degree of precision, accuracy and consistence in every test performed by utilizing:

1- Extensive quality control programs
2- State-of-the-art instrumentation and methodologies
3- Participation in both optional and required proficiency programs
4- Staffing by ASCP registered medical technologists
5- Full-time pathologist directors
6- Compliance with CLIA and IDPH Laboratory Regulations
7- Action value results automatically verified and called

Nursing Facilities

1-Fully trained and skilled phlebotomy staff available 24 hours a day, 365 days a year
2- Schedule draw days for specimen collection

3- STAT services for clinically indicated testing at no additional cost
4- Advanced Standing Order System (ASOSSM) including:
• Preprinted routine order laboratory request forms
• Monthly report of patients scheduled for laboratory testing
• Incomplete list for tests scheduled but pending collection
• Detailed list of tests performed throughout the month
• Yearly calendar of patient standing order schedule
•Compliance guidance on Medicare Local Medical Review Policies (LMRPs)
and National Coverage Determinations (NCDs)
• Compliance audits of physician orders for laboratory tests
5- Rapid TAT for STAT testing

6-Priority TAT for PT/INR
7-Same day TAT for most routine tests
8- Epidemiology and Infection Surveillance Reports (ISPSM) to support Infection Control monitoring
9- MASTRSM – Regional Antimicrobial Sensitivity Report
10- Staff education and training on laboratory specific and infection control topics
11- Alert and Critical Values called and faxed to facility upon completion and verification of results

12-Cumulative Test Results which include current DOS and last four (4) previous results

13-Daily Supervisory Abnormal Result Summary
14- On-line results access and ordering capabilities for facilities, physicians, and pharmacies

15-Dedicated Customer Service Representatives

16- Participation in QA/QI and Infection Control meetings
17-Courier Service
18-Supplies required for specimen collection
19-Full-time Pathologists available for consultation
20- Competitive pricing

Services

NICL Laboratories’ goal is to provide outstanding clinical laboratory and pathology services to meet our client’s expectations, and ensure their satisfaction.  To this end, NICL diligently focuses on continuous improvements to quality, service, and turnaround time.  NICL is a leader in providing superior service to:

1- Physician offices
2- Clinics
3- Hospitals
4- Nursing Facilities
5- Outpatient Service Centers
6- Clinical Trials
7- Corporations & Industries

Our Client Response team is available to reply to any of your laboratory service needs.  This team is dedicated to delivering excellence in customer service and providing our clients with personal attention.  Our Client Response team can be contacted for:

1- Scheduling
2- Courier service
3- Specimen collection and transport requirements
4- SuppliesTest results, interpretation or consultation
5- Sales

NICL has a wide-ranging courier network that provides for prompt and reliable pick up and delivery services to our clients.  NICL couriers are professional and trained to provide for safe transport and courteous service to all accounts on their route.

NICL employs qualified and experienced phlebotomists to perform venipunctures in a variety of settings on a scheduled or on-call basis.  Our phlebotomists are skilled in patient preparation, special collection procedures, and specimen handling.